Automatic transcription
UzBrainAI STT turns every call into time-coded segments — in Uzbek, Russian and English.
Calmetrics Agent automatically transcribes your calls, analyzes sentiment, QA and objections, and grows your sales reps with AI — without anyone listening, in seconds.
TOP agent
Dilnoza R.
Outcome
SOLD
Call #2481
04:12 · stereo · Uzbek
Sentiment
+0.74
QA score
92
Talk ratio
46%
From post-call analytics to sales intelligence. Every feature works for real and speeds up your daily decisions.
UzBrainAI STT turns every call into time-coded segments — in Uzbek, Russian and English.
The stereo audio channel is split automatically: left — agent, right — customer. Who spoke, when and how much, precisely.
Agent and customer emotion are scored separately (-1..+1). You see the exact minute the conversation went wrong.
Every sales conversation is scored 0–100 across 6 criteria — without a human listening.
Customer objections are split into 7 categories: price, trust, timing, competition, feature, fit, other.
The call outcome is detected automatically: SOLD, CALLBACK, FOLLOW-UP, REJECTED, and more.
Every section of the sales script: said/missed + evidence quote + a 0–100 score.
A RAG chat over all your calls. The manager asks a question — AI answers from the analytics.
Weekly top reps: conversion, average QA, sentiment — fair and grounded in numbers.
Total → Talked → Interested → Sold. See how many leads are lost at each stage.
Talk ratio, silence, interruptions — deterministic, computed from segment timings.
amoCRM and Bitrix24 webhooks — call recordings arrive automatically, with dedup and agent matching.
No complex setup. Audio goes in — ready-made analytics comes out.
Upload an audio file or receive it automatically via a CRM webhook. Agent, customer and number are read from the file name.
STT turns the conversation into text, splits the channels and creates time-coded segments.
8 workers run in parallel: sentiment, QA, category, objections, outcome, script, summary.
Dashboard, leaderboard, funnel and Copilot — real-time analytics, ready for decisions.
Copilot is a RAG chat over all your calls, objections, leaderboard and analytics. The manager asks a simple question — and gets an answer with numbers in seconds, not minutes.
AI Copilot
RAG · over 1,248 calls
Which category had the most objections this week?
Connects with your stack
From a small team to a large call center. Change or cancel any time.
For a small team and trials
For growing sales teams
For large call centers
Fill in the form below. Our manager will contact you within one business day and tailor Calmetrics Agent to your call center.